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  #1  
Old 04-01-2010, 05:46 PM
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Default Sage warranty (again!)

I know there's another thread but bear with me please

I'm looking at having a sage bought for me and brought back from the states. My question is what is the warranty registration process? Is the warranty provided through the dealer or with sage direct?

Does it make any difference that the rod is bought in the US and brought over here? Would it make any difference if I paid for the rod rather than my friends in the US buying it?

A lot of silly questions i know but any help would be smashing
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Old 04-01-2010, 05:53 PM
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It may have changed but it is all down to the registration card (this comes with the rod) which you will complete and return to Sage.

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Old 04-01-2010, 05:59 PM
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Assuming you buy the rod from a Sage dealer you should be covered, as long as you return the card within the prescribed period (I assume this is the case for Sage too).
You may have to return the rod to Sage directly for warranty repair/replacement, though Gary Coxton seems to be very accommodating. Sage Australia brought out full page adverts in their FlyLife mag saying they wouldn't do any warranty service for rods not bought from their network.

Cheers,
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Old 04-01-2010, 06:19 PM
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What rod you getting Scotty?

I am very sure the game manager of GAC will help you should you require a section replaced. He has helped me before.

Walker
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Old 04-01-2010, 07:04 PM
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Cheers guys Seems there shouldn't be any complications with a rod from the states then.

Walker - i'm going old school controversial, tcr #5
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Old 05-01-2010, 07:26 AM
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Hi Scotty,

I bought couple of Sage rods in Canada when I was living there for a year. I brought them back with me when I returned to the UK. I broke a section of one of them and I called Gary Coxon to arrange for it to be replaced. I was charged around £55 (which is more than I have done before) because I hadn't bought it in the UK. He told me that they know where sage rods have been bought as they can trace the individual serial numbers back to the dealers. You might want to find out for sure the possition with the warranty on rods purchased in the states or Canada. I'd be interested to hear if anyone else has had a similar experience?
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Old 05-01-2010, 09:49 AM
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Hi
With regard to the tracing of serial numbers,all rods have a serial number which relates to the bar code on the rod tube and warranty card sticker,so because of this bar code set up sage know when the rod was sold to the dealer and of course which dealer sold which rod,so its all trace able these days,if you have any warranty queries the phone Gary Coxon and ask him what the deal is etc with regard to the warranties.

Gary s phone number is 01606 882 891 .

Bry
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Old 05-01-2010, 11:23 AM
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Default tcr 5

Feels like an eight weight when you cast it dont you think
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Old 05-01-2010, 11:47 AM
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Quote:
Originally Posted by rookstorm View Post
Feels like an eight weight when you cast it dont you think

does to me, probibally is though
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Old 05-01-2010, 11:50 AM
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I have heard mixed things about Gary Coxon - sometimes he tells people he cannot help them and other times he can - depends on how he is feeling at the time.

I once had a problem with my sage rod that was strangely ticking I phoned him about it and said he had never heard of the problem before - my pal had actually phoned him the previous week with a similar problem so he was just fobbing me off - turned out it was excess wax.

I doubt Coxon wants to know if you buy your rod in the states as he does not earn any commision from it anyway.
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