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  1. #21
    Join Date
    Aug 2009
    Location
    Not So Greater Manchester.
    Posts
    18,787

    Default Re: When is a lifetime warranty not a lifetime warranty?

    What should a warranty cover?
    People break rods (accidentally) and seam to think it should be repaired or replace via the warranty. Some have got away with it. Orvis used to do this type service. I must admit I got top section replaced of Steve Parks of Atomsix , luckily he had a spare top in his workshop but he was no longer producing the model I had (I'd had it several years, still got it an use it ). I was more then willing to pay and would even have bought a new rod of him (at full price) if it came to that.
    I also got lucky with 2 Greys G-Tec rods, the first I fell and tip broke, cost me 32 for replacement (rod still in production) which was cheap as each section worked out about 100. The second I hadn't had long, middle section broke when casting. Replaced by Greys free of charge though initial cost was going to be 52 which I would have been peeved to pay.
    Lifetime, it's whatever the manufacturers say. I work on 12 months, anything afterwards is just a bonus.
    I have a wife and daughter. I'm always wrong and outnumbered. Hidden Content

    A Lancsy Lad. Hidden Content

  2. #22
    Join Date
    Feb 2014
    Location
    Well within my comfort zone
    Posts
    9,036

    Default Re: When is a lifetime warranty not a lifetime warranty?

    I have an Orvis Western2, the initial problem with these rods was that the metal they used for attaching the reel to the reel seat was of a soft alloy, the thread for the locking screw got stripped after a season's use. Anyway, I contacted Orvis, explaind what's happened & for the princely sum of 1p they replaced the butt section. The 1p charge was to increase their 25 year promise. Still have this rod without further issues.
    2019 & it will be time for a change.

  3. #23
    Join Date
    Apr 2009
    Location
    kitchen
    Posts
    1,788
    Blog Entries
    1

    Default Re: When is a lifetime warranty not a lifetime warranty?

    i havent read the whole thread "hung drawn and quartered"
    do you pay these phenomenal prices for your rods or your guarantees?
    if rods keep breaking because there ridgid /straigh/like a poker or help you cast further i personally wont be rushing out to buy one as they may need replacement parts which are prone to failure
    just a thought,why else offer a guarantee ,its just another conspiracy imo
    this is totally based on my emperical research of course only sometimes

  4. #24
    Join Date
    Feb 2014
    Location
    Well within my comfort zone
    Posts
    9,036

    Default Re: When is a lifetime warranty not a lifetime warranty?

    Quote Originally Posted by doobrysnatcher View Post
    i havent read the whole thread "hung drawn and quartered"
    do you pay these phenomenal prices for your rods or your guarantees?
    if rods keep breaking because there ridgid /straigh/like a poker or help you cast further i personally wont be rushing out to buy one as they may need replacement parts which are prone to failure
    just a thought,why else offer a guarantee ,its just another conspiracy imo
    Airflo have a warranty on their rods & in their range, some don't break the bank to purchase...
    2019 & it will be time for a change.

  5. #25
    Join Date
    May 2006
    Location
    Kinglassie
    Posts
    948

    Default Re: When is a lifetime warranty not a lifetime warranty?

    Does anyone know if there is a charge for a lifetime warranty when you buy a rod? Loop offer a one year gauge n tee but I suppose that's your statuary right for anything. I just paid 59 for a new section.

  6. #26
    Join Date
    Nov 2008
    Location
    South Yorkshire
    Posts
    1,242

    Default Re: When is a lifetime warranty not a lifetime warranty?

    The warrantee is what it says on the tin, however the law also looks after the customer

    If a rod breaks or is unusable through a manufacturing fault and the rod cost 30 bob then the 12 months manufacturing warranty would be very reasonable, if however the rod cost 500 a reasonable person would expect it to last longer and the law says so too.

    I would not expect a shop to repair a rod for nothing if I broke it due to negligence, or damaged it by poor casting with weighed flies hitting the top section, but I would if the rings fell off or the handle fell to bits etc.

    As far as I know if you bought the rod from the shop and it has a manufactures warranty then its up to shop you bought it from to comply with this.

    The Consumer Rights Act will explain more and better than I if anyone is interested.
    A fly rod is like a lightsaber its an example of incredible skill and confidence,

    Feel the Force young Jedi....use the Force
    Hidden Content

  7. #27
    Join Date
    Mar 2010
    Location
    Hampshire
    Posts
    640

    Default Re: When is a lifetime warranty not a lifetime warranty?

    I have a 10ft 5wt Orvis Power Matrix that I have had since the mid 1980's. There is a back story to the rod that means an awful lot to me which I wont go into. Long story short I broke the tip. I contacted Orvis hoping for a repair or replacement section. Orvis replaced it FOC with a 5wt Recon. The broken rod has a huge sentimental value and they gave that back to me.
    i would like to agree with you but then we would both be wrong...

  8. #28

    Default Re: When is a lifetime warranty not a lifetime warranty?

    Quote Originally Posted by Paul_B View Post

    The Consumer Rights Act will explain more and better than I if anyone is interested.
    The CRA does cover this, but there are also still relevant parts of the Sale of Goods Act of 1979 that pertain to these issues. We now seem to have two governmental acts, one from '79 and one from 2015, both of which cover warranty and returns rights. This is why it's such a minefield. For the moment we also have some EU consumer rights laws to adhere to as well!
    'Maybe your stature as a fly fisherman isn't determined by how big a trout you can catch, but by how small a trout you can catch without being disappointed.' - John Gierach

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