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Thread: Problem with Raw files with 6d2

  1. #1
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    Default Problem with Raw files with 6d2

    Wondering if any of you guys can give me an answer to my problem.
    downloaded raw images from the camera 6DMK2, to the computer, opened them up in paintshop, and then they
    doubled up and turned a purple shade , cant do anything with them even with canons DPP either.
    so looking for some solution.

    this is what I get.
    Problem with Raw files with 6d2-001-jpg

    Andy.

  2. #2
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    Default Re: Problem with Raw files with 6d2

    Just a thought, if it's a new camera, have you upgraded your OS to handle the latest Canon RAW files?
    Iain

    Take care of the fish, and the fishing will take care of itself.

  3. #3
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    Default Re: Problem with Raw files with 6d2

    Quote Originally Posted by olive_dabbler View Post
    Just a thought, if it's a new camera, have you upgraded your OS to handle the latest Canon RAW files?
    Not yet, was thinking that could be the problem, though looking at my paintshop, can't see any upgrades, might have to get a newer version.

  4. #4

    Default Re: Problem with Raw files with 6d2

    Quote Originally Posted by boorod View Post
    Wondering if any of you guys can give me an answer to my problem.
    Weird!

    If you want to email me a RAW file, Andy (or put it on a cloud drive such as Dropbox if it is too big to go through the gate), I can see if I get the same in ACR that you are getting. I am sure my ACR should read it OK.

    Col

    - - - Updated - - -

    Quote Originally Posted by boorod View Post
    Not yet, was thinking that could be the problem, though looking at my paintshop, can't see any upgrades, might have to get a newer version.
    If you shoot JPEGs, are they OK?

    Col
    Please note that any views expressed in this post may be those of the
    originator and do not necessarily reflect those of the reader.

  5. #5
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    Default Re: Problem with Raw files with 6d2

    Quote Originally Posted by Cap'n Fishy View Post
    Weird!






    If you shoot JPEGs, are they OK?

    Col
    Yes Col, JPEGs are ok, will send a file over,
    cheers.

  6. #6
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    Default Re: Problem with Raw files with 6d2

    Tried on another newer version of paintshop, again the files upload and stay normal for a few seconds, then turn purple, but not doubling up.
    anyway, converted a couple of them through the camera to jpeg, and this is what I get.

    Attachment 19647

    Attachment 19648

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