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  1. #91
    Join Date
    Nov 2012
    Location
    South East Kent
    Posts
    1,014

    Default Re: Piscifun fly reels.

    Just been waiting for the issues with Piscifun/Yodel to be resolved before giving a full update.

    Firstly when I received the tracking number for my latest purchase I realised that I hadn't received the previous reel that was ordered on 5th May. Yodel stated that they hadn't received it and told me to contact Piscifun which I did but as I hadn't received a reply within 4 days I opened a Paypal dispute which they also didn't respond to.

    I received notification from Yodel that my latest purchase would be delivered yesterday. As I was going out in the afternoon I left a note on a large piece of card stuck to the window of my porch addressed to the Yodel Driver asking for it to be delivered to No.3. The postman saw the note and as she had a parcel from Bogdan Gawlich that needed to be signed for she took it to No.3 who took it in for me.
    On arriving home at 17.30 my neighbour gave me my parcel and said that Yodel still hadn't delivered. On checking the tracking it stated that my parcel had been left in my porch at 17.25. It wasn't there, I asked the men who were working next door if they had seen anyone come to my house in the last 20 minutes and they said that they hadn't. I searched everywhere without success, I then spent 21/2 hours trying to contact Yodel again without success. Eventually I sent a polite but strongly worded e mail to Piscifun.
    Piscifun responded this morning and were very apologetic. I then went for my morning walk and lo and behold there is a parcel on my next door neighbours doorstep with a Yodel note sticking out of his letterbox, it was my reel, it wasn't in his porch as that is permanently locked. Although our properties are attached our front doors are quite a distance apart, in fact his entrance is in the next road.

    Obviously I let Piscifun know straight away. As by now I was becoming ever more suspicious of any information from Yodel and also some of the problems experienced by other forum members I searched my property especially the garden and lo and behold there in the middle of a flowerbed completely hidden is a rather bedraggled looking package containing my reel which was probably thrown over the gate by Yodel 3-4 weeks ago.

    I have told Piscifun that due to mine and other members experiences with Yodel I will not order from them in the future unless they use a different courier. They have now said that They will no longer use Yodel for any UK deliveries.

    I thoght that these reels were sent from America but a member of their staff has now confirmed that they actually come direct from China.

  2. #92
    Join Date
    Sep 2007
    Location
    Whitley Bay
    Posts
    2,079

    Default Re: Piscifun fly reels.

    If anyone is after a Sword 5/6 in Green/Gunmetal, identical to Steven's pictured in the first post, but wishes to avoid the Yodel nightmares, I have an unused one, bought on a whim, that I'm unlikely to use and would happily sell on for what I paid, i.e. 35 posted. A lovely reel as Steven says, I've just too many reels.

    PM if interested.
    Last edited by Waltyluft; 15-06-2018 at 10:23 AM.
    Cheers
    Don Hidden Content

  3. #93
    Join Date
    Nov 2012
    Location
    South East Kent
    Posts
    1,014

    Default Re: Piscifun fly reels.

    That's a good offer Don,probably get it quicker too. Yodel shouldn't be a problem in the future as long as they do what they say they will.
    I've just received a Sword 3'4 in Space Grey which I bought to go on my Echo Glass rod, it looks great and balances the rod perfectly.

    Just a point if any one tries to contact Piscifun, I thought that I was contacting America who are 5 hours behind us when in fact they are in China which is 7 hours ahead. Obviously this will vary depending on the time zone that they are in but when I asked what the time was it was 7 hours ahead of UK.

  4. #94
    Join Date
    Feb 2009
    Location
    Scotland
    Posts
    1,265

    Default Re: Piscifun fly reels.

    Quote Originally Posted by rabmax View Post
    I have another 3/4 Piscifun ordered to put a Jeremy Lucas line on.The only problem i find is the drag slackens off.I have the drag set where i want it & glued it .Love the reel though very smooth.
    Now I've used the reel regularly im finding the same, I've removed the dial and stretched the pawl spring hopefully that'll cure it.
    Al

  5. #95
    Join Date
    Nov 2012
    Location
    South East Kent
    Posts
    1,014

    Default Re: Piscifun fly reels.

    Quote Originally Posted by rabmax View Post
    I have another 3/4 Piscifun ordered to put a Jeremy Lucas line on.The only problem i find is the drag slackens off.I have the drag set where i want it & glued it .Love the reel though very smooth.
    I've got the same problem with my 3/4, there seems to be a lot of movement in the drag **** before it starts to bite. I also have 2 x 5/6's which are absolutely fine.

    Honestly what else can I call it? It is a k**b for goodness sake.

  6. #96
    Join Date
    Nov 2012
    Location
    South East Kent
    Posts
    1,014

    Default Re: Piscifun fly reels.

    I ordered another reel from Piscifun on Saturday. True to their word they are no longer using Yodel to deliver in the U.K. instead they are using a Chinese Company to transport to the U.K. and delivery once it arrived will be by Royal Mail 48.

    They also now provide full tracking details which was always one of the big issues previously. I've yet see how long it will be before I receive my reel but fingers crossed it will be this week.

    Isn't it good when a company actually listens to it's customers!! Well done Piscifun!!

  7. #97
    Join Date
    Nov 2012
    Location
    South East Kent
    Posts
    1,014

    Default Re: Piscifun fly reels.

    Well I ordered my latest Piscifun reel a week ago yesterday,Saturday 28th July, received notification o despatch on Monday 30th with full tracking details. It the disappeared whilst it was in transit appearing on Royal Mail's tracking on Friday morning and delivered on Saturday by our normal postal service.
    This is so much better than the previous service? provided by Yodel who delivered to the wrong address and threw items over the fence where they would be discovered sometimes weeks later.

    Well done Piscifun for listening to your customers!!

  8. #98
    Join Date
    Mar 2008
    Location
    Living a life.
    Posts
    17,799

    Default Re: Piscifun fly reels.

    My latest acquisition arrived in the mail this morning the new Platte in smoke and green. #3/4 beautiful thing.
    This reel has a completely sealed drag unit and one of the best drag kn0bs Ive ever used, large knurled edge very precise.
    Looking forward to giving it a go.
    Piscifun fly reels.-7c29f8a4-0f4b-4b52-896f-0b247a5725f0-jpgPiscifun fly reels.-30d2691a-d038-4eb4-8b6f-d9b5ff43793f-jpgPiscifun fly reels.-f6fadab3-d367-4f6d-b787-cc247197b156-jpg
    S.
    Last edited by Mrtrout; 09-08-2018 at 05:19 PM.
    Sit still and watch the river, it's all a part of fishing, oh and never trust a man in sandals.

  9. #99
    Join Date
    May 2012
    Location
    Shropshire & Mid Wales
    Posts
    7,983

    Default Re: Piscifun fly reels.

    Quote Originally Posted by Mrtrout View Post
    My latest acquisition arrived in the mail this morning the new Platte in smoke and green. #3/4 beautiful thing.
    This reel has a completely sealed drag unit and one of the best drag kn0bs Ive ever used, large knurled edge very precise.
    Looking forward to giving it a go.
    Piscifun fly reels.-7c29f8a4-0f4b-4b52-896f-0b247a5725f0-jpgPiscifun fly reels.-30d2691a-d038-4eb4-8b6f-d9b5ff43793f-jpgPiscifun fly reels.-f6fadab3-d367-4f6d-b787-cc247197b156-jpg
    S.
    That's a beautiful looking reel Steven.

    Sent from my SM-G950F using Tapatalk

  10. #100

    Default Re: Piscifun fly reels.

    How much are they, Steve?

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