I have interesting experiences with Maxcatch, the sales team is quite helpful but have poor language skills leaving an ambiguity in our email conversations
No problem ordering online so far, the issue's getting the correct order through.
My last order was refunded in full after they found one type of hook was out of stock and that was that. The first hurdle in the transaction was a pair of shades I'd bought, available but with different colour lenses to the ones I'd chosen. Having settled that issue it all went down the pan when it emerged that the hooks had sold out - apparently online orders go through regardless of what's in the warehouse.
On contacting them they're re-shipping the order with substitute hooks plus more free gifts for the hassle. A peculiar trading environment, not for the faint hearted perhaps.
Having said that I'm using a complete Maxcatch set -up in a 3 weight currently, the whole lot, rod reel and line cost me £45, it casts really well, feels good and catches fish.