I had a similar experience with Serious Fishing in June. Will not order from them again. This is a pity as they are based in Armagh and can deliver to the Republic without the difficulties we experience in getting items from the rest of the UK.
This has nothing to do with Covid or staffing issues. They have a deliberate business policy of listing products they don't have as 'in stock'. It's missleading at best and possibly fraudulent. People order things from them in good faith expecting them to have the products which is not the case.Perhaps they had Covid / staffing issues last year ? Who knows...........
I've bought from them several times and never had a problem. How many forum members have posted negative comments on here versus the size of Serious Fishing's client database ? Tiny percentage probably. The problem is, people generally only post negative comments about companies, rarely positive comments
This has nothing to do with Covid or staffing issues. They have a deliberate business policy of listing products they don't have as 'in stock'. It's missleading at best and possibly fraudulent. People order things from them in good faith expecting them to have the products which is not the case.
Have a look at Trust Pilot Reviews.
I posted plenty positive comments about companies on this forum.
I think you should be bleating on here about it. All those dishonest businesses should be shamed into good business practices or simply put out of business. There are plenty of online retailers who do not lie to customers and I'd prefer them to get the business. Please don't get me wrong - stock mistakes can happen in any warehouse but deliberately listing items you don't have as 'in stock' is a different matter altogether. Decent businesses don't do that, they simply state item is out of stock or will state that it will take some time as they need to be ordered from the manufacturer (Glasgow Angling Centre does this, for example).I have bad experiences with Sportfish every time I use them (I keep giving them a second,third, fourth chance etc. I live in hope) but I don't come on here bleating about it .
I've ordered items from Sportfish, listed on their website that they don't have in stock...........