So I believe, never had to contact them fortunately but know others who have and a nightmare with no customer respect and they got banned.
Barrio lines 100% of the way. They aren't trying to re-invent the wheel but somehow have managed to make it a bit rounder.On the other end of the spectrum , take a look at Barrio ,i suspect a similar size business ?? see how many reports of poor product or poor customer service you will find ??