Very impressed with the customer service I have enjoyed from Uttings. They refunded the price of a broken rod as there were no replacement tip sections for it. A very happy customer, I hope to buy a replacement rod with them soon.
Another fan here, bought several rods from them over the years, always up there on price & delivery is excellent. The reel seat locking screw cracked on one when it was out of warranty, I asked for the name of the importer to see if I could get a replacement & they replaced the whole rod with a newer model (refunded me the postage on the one I sent back too).